API integrations
Information exchange between internal systems and external services. We define access permissions, data mapping and synchronisation direction.
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Integrations & automation
Your tools. One coherent workflow.
Data should reach the people and systems that need it without constant copying. We design integrations and automate repetitive tasks, including what should happen when a connection fails.
Go to contact01 / When it makes sense
Start with the work you repeat.
We start with a specific task and data source. We check whether your tools offer APIs, exports or another safe way to exchange information.
- Your team copies orders, contacts or statuses between applications.
- Systems show different data and it is difficult to identify the source of truth.
- Recurring reports and notifications have to be triggered manually.
- An existing connection silently fails or misses updates.
What we can build
02 / WIDUOWorkflow automation
Case handovers, notifications, status changes and reporting inputs. We automate tasks according to agreed business rules.
Reliable synchronisation
Retries, duplicates and invalid data need deliberate handling. We plan logs and failure detection rather than assuming every request succeeds.
An example in practice
One approval instead of another round of copying.
Imagine a process where an approved order must be manually copied from a sales tool into an operational system.
The starting point
Someone copies the data, checks it and notifies the next department. If a system is unavailable or the order changes, it is hard to tell what has been transferred.
- Sales: an approved order
- Manual data copying
- A message to the operations team
A possible solution
An integration transfers the agreed data after approval. Each transfer has a visible result; a failure does not disappear without a trace.
- The order is approved
This event triggers the transfer.
- Data reaches operations
We validate the format and prevent duplicates.
- The result is visible
Confirmation, or a controlled retry and an error notification.
- For the first release
- One event and one direction of exchange. We agree on fields, retry rules and who responds to a failure.
- How we validate it
- We test a valid order, a duplicate, a missing field and an unavailable target system.
An illustrative scenario showing a possible scope, not a project delivered for a particular client.
How we work
03 / WIDUOFlow and access
We identify the source of truth, data recipients, API capabilities, limits and required permissions.
Rules and exceptions
We design mappings, triggers, duplicate handling and failure behaviour.
Launch and control
We check scenarios in a test environment, deploy the connection and document how it works.
What you receive
An agreed data flow, a working connection and documentation for configuration and troubleshooting. Monitoring and ongoing support are scoped to the integration’s importance to your business.
04 / FAQ
Before we start
Can any two systems be connected?
Not always. There must be an available and permitted way to read or write data. We review documentation, access, limits and terms before committing to delivery.
What if an application has no API?
We investigate other supported options such as file exports and imports. The approach depends on the tool’s constraints, exchange frequency and reliability requirements.
Will automation replace the whole process?
It does not have to. Starting with a repetitive part often makes sense while keeping decisions and exceptions under human control.
How are data and credentials protected?
We agree on minimum permissions, secret storage and what information can appear in logs. Security requirements are discussed before implementation.
05 / Next step
Let’s discuss your project
Tell us how you work today, what is getting in the way or what you want to build. Together, we will identify a useful starting point.